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Teaching the Internet to Library Staff and Users: 11 ready to run workshops that work
By William D Hollands. Revised and adapted by Phil Bradley.
Published in 1999 by Library Association Publishing, 1999.
240 pp 39.95

Don't be put off by the title. This collection of "ready to run" one to two hour long workshops will be useful for anyone giving internet-based, or indeed any computer application- based training to anyone. In fact, with the three "train the trainer" sessions, this collection is useful to all trainers. Starting with the very basics of how learners learn and how to plan and prepare training sessions, experienced trainers will glean some new ideas and inexperienced trainers will find this an invaluable resource.

I would have loved this book to have been around five years ago when I began preparing and delivering internet-based computer training. It is full of sensible and practical advice, which I can tell has been learnt by hands-on experience and which I can see me incorporating into my teaching and learning sessions.

The style, an overview, an agenda/time plan, a detailed script and already prepared handouts, at first seems to overwhelm the individual trainer. However, there is plenty of scope to add your own personality and tailor the workshops to suit your delivery style and your audience. While the detailed script in its chatty style may irritate initially, stick with it and as you get more used to the style, the quality of the content comes through.

The Agenda/time plan can be copied verbatim as can the handouts. The latter usefully do not have page numbers and the session scripts refer to the handouts. The only thing this book won't do for your internet-based training courses is provide the coffee!

These workshops include all you would ever need to know at a basic level, namely how to get onto the Web, how to find a broad range of information effectively (general searching strategies, finding book and literature information, finding out about universities and colleges, and e-commerce) , and the basics of HTML. In a nutshell, these easy to follow and ready to run workshops will help you direct learners to both use the internet and become a part of it.

Thoroughly recommended.

Rosie Diver,
Computing Officer, Learning & Information Services, LJMU
Special interest in computer-based training, distance and online education